Hampshire street lighting information

It is sometimes possible to fit shields to street lights to reduce light intrusion. There is a charge for this service. You can contact us to request a shield at hampshirepfi@sse.com please provide the road name, town and number of the light. Light numbers are displayed on each post facing the road.

We use a remote monitoring system called Mayflower to control the street lights in Hampshire. This system allows us to dim the lights remotely and almost instantly change light levels from a central point. The scheme aims to save energy and reduce crime, using more energy efficient lamps, reduced burning hours and dimming lights to reduce carbon emissions

As the street lighting contractor for Hampshire County Council we are responsible for clearing foliage which directly obscures street lights.

It is usually possible to move an existing street light a short distance to allow for a property alteration such as a dropped kerb. We are only able to move street lights if the new position will not detrimentally affect the level for light on the public highway. There is a charge for this service. If you would like a free quote for this service please complete the attached form and return it to the Estimating Team at S16@sse.com

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To request additional street lighting please contact Hampshire County Council on email via street.lighting@hants.gov.uk or by phone on 0300 555 1388.

If you wish to attach banners, posters, signs or decorations (including festive lighting) to street lights you need to ask permission. Please see our Attachments to Street Lights pages for further information. You can also contact our Third Party Attachments Team directly via TPA@sse.com

A computerised monitoring system automatically checks each light every night and reports any faults directly to us. Units are manually checked at night approximately every 14 days in the winter and every 28 days in summer.

When a fault is reported we attend site within three business days to repair the fault, or report the need for more extensive repairs. In these cases repairs may take an additional 10 to 25 days to correct.

The majority of street lights in Hampshire are owned either by Hampshire County Council (HCC) or a local Parish Councils. SSE maintain all to HCC’s street lights under a PFI contract. This contract also includes some local Parish Councils.

You can report faults on units maintained by the PFI contract using the fault reporting tool here.

If your light is not featured on the map then it is likely that the street light belongs to a local Parish Council who is not part of the PFI. It may alternatively be privately owned or belong to a housing association. SSE does not maintain these units, and faults should be reported directly to the local Parish Council or company that manages them.